Shipping & Delivery Policy

Shipping & Delivery Policy

At PrintHawk.in, we are committed to delivering your customized printing and corporate gift orders safely and on time. Please read our shipping and delivery policy carefully before placing your order.

1. Shipping Overview

  • Orders are processed and dispatched within 24–48 hours of payment confirmation for online paid orders.
  • Delivery is typically completed within 5–8 working days from the date of dispatch.
  • Express delivery to major cities is available within 3–6 working days.

2. Unboxing Requirement

  • A complete unboxing video is mandatory — from the sealed package to the final product — at the time of delivery.
  • Without a valid unboxing video as proof, no complaints will be accepted under any circumstances.
  • We strongly recommend recording the unboxing video before opening the package to protect your interests.

3. Shipping Schedule

  • Orders are shipped throughout the week, except Sundays and public holidays.
  • All dispatches are made during normal working hours (Monday to Saturday, 10 AM – 5 PM).

4. Courier Partners

  • We ship through trusted and reliable courier partners including DTDC, Blue Dart, Shiprocket and Delhivery.
  • In areas where standard courier services are unavailable, orders may be shipped via India Post (delivery timelines via India Post are not guaranteed).

5. Shipping Charges

  • Free shipping on all prepaid orders within India.
  • Shipping charges remain the same regardless of the number of items in your order.
  • All prices are inclusive of GST and fully compliant with Indian tax regulations.

6. Delivery Timeframes

Location

Estimated Delivery Time

Metro Cities (Delhi, Mumbai, Bangalore, Hyderabad, Chennai)

3–6 Working Days

Rest of India

5–8 Working Days

Note: Customers in remote or difficult-to-access areas may be required to collect their parcels from the nearest courier service center.

7. Damaged Product Handling

  • If the product or its packaging appears damaged upon delivery, please record an unboxing video immediately before opening the package.
  • Report the issue immediately with your order details, photographs, and the unboxing video.
  • After verification, a replacement will be arranged at no additional cost.
  • Original packaging and tags must be intact for reverse pickup to be processed.

8. Contact Us

For any shipping-related queries, feel free to reach out to us:

  • Phone / WhatsApp: 8851775757
  • Working Hours: Monday to Saturday, 10 AM – 5 PM

We value your trust and are committed to ensuring a smooth and satisfying delivery experience with every order.